Support

We’re here for you!

How can we help you today? Inqqa is developed, maintained and supported by an enthusiastic core team. We’ve prepared a FAQ to answer the most common questions, but as we learn much from our users and prospects we love to get in touch, don’t hesitate to reach out!

Check the Frequently Asked Questions, or contact us below for direct assistance or to book an inspiration session and explore best practices in using Inqqa.

FAQ

Find the answers to the most commonly asked questions

Inqqa is software sdesigned to easily connect the dots in your open text data from employee & market research. You can understand the narrative and get to more informed action faster.

Inqqa is a SaaS solution accessible through the web. It works with a subscription model in the cloud, through our website you can get a license or start one month for free. Custom deployments are also possible.

Inqqa currently supports 39 languages! It doesn't use any translations so you will find all your original data in the interface. The complete list of supported languages can be found below! We're adding new languages regularly so if you have any request, just let us know!

  • English
  • Albanian
  • Arabic
  • Bosnian
  • Bulgarian
  • Chinese
  • Croatian
  • Czech
  • Danish
  • Dutch
  • German
  • Georgian
  • Greek
  • Estonian
  • Finnish
  • French
  • Hebrew
  • Hindi
  • Hungarian
  • Indonesian
  • Italian
  • Japanese
  • Latvian
  • Lithuanian
  • Luxembourgish
  • Macedonian
  • Montenegrin
  • Polish
  • Portugese
  • Romanian
  • Russian
  • Serbian
  • Serbo-Croatian
  • Slovakian
  • Slovenian
  • Spanish
  • Swedish
  • Turkish
  • Vietnamese

We don't use any translations so you'll see the original text while exploring the data, under the hood INQQA just understands all these languages so don't worry!

Inqqa currently supports uploading data in Excel, CSV, JSON and SPSS file format. Any specific requests? Do let us know!

Inqqa is build with an API structure, so anything you see you can integrate within an existing solution or process by utilizing our API. Get in touch using our contact form!

Inqqa has a very simple process, from uploading your data Inqqa guides you through some examples in your data enabling you to learn. Within 30 minutes you'll be ready to present insights! Check out our Learning Hub for HOWTO's ot get started and more elaborate tutorials with in-depth use-cases.

YES! Inqqa has been designed to be easy to use for anyone. So if you have some open text data and you can point and click, Inqqa is ready for you! We have quick HOWTO's to help you get started and of course we also gladly offer a in-take to get your started!

At Inqqa, we're convinced the most valuable insights from your employee survey or market research is hidden in open text data. Asking respondents the right open-ended questions opens your respondents mind to give your the answers you're looking for. So stop relying on closed questions where you already give directions on what you're looking for and start using open text. With Inqqa it is very easy to get insights from any amount of open text responses so don't hesitate and check it out! Curious about concrete cases? Check out our Case Studies or our more elaborate Tutorials.

Using traditional tools analyzing large-scale open text from employee surveys and market research continues to be costly, difficult and time-consuming. Don't want to rely on standard solutions which don't fit your use case or vocabulary? Try Inqqa! No words-lists, no translations no word-clouds but real practical insights!

Are you working with open-text? The answer is YES! We have a strong footprint in employee surveys and market research but we also have cases in customer satisfaction and social media analysis. Want to challenge us with your business-case? Do reach out at we're up for it!

Privacy and security is very important to us! We host everything in ISO127001 certified data-centers. We perform regular security scans as well as independent penetration tests. All our client data is strictly separated in different instances. Our proprietary language models are trained on our own and public data and your data is never used to train our models. As soon as you delete data in your account it is permanently removed from our systems. Read our Privacy Policy and Data Processing Agreement for more.

Inqqa is developed, maintained and supported by our enthusiastic team. We provide quick HOWTO's and elaborate tutorials through our Learning Hub. Do you have any questions? Just schedule a quick appointment with our experts or get in touch through email or our contact form.

Yes! We're convinced what we can do and are ready to impress you. You can get started 100% for free, no strings attached, no creditcard needed!

Inqqa is a SaaS solution, for internal use we have flat fee subscription models: check out our pricing! Want to try Inqqa? We offer free trails, no strings attached!

Check out our Learning Hub  to get you started. We gladly offer live-support with one of our experts and we also have partners on stand-by to help you out!

Inqqa is developed, maintained and supported by our enthusiastic team. We continuously work on improving and adding new features to our product! Do you think our product can be better? Do you want to do something we haven't thought of? We love your feedback and are eager to learn from our users! Just let us know and we might surprise you!

Account Support

If you’re experiencing any kind of difficulties with your account, if you want to change your user name or upgrade/ migrate your account just get in touch with us! Please use the contact form below and elaborate on the kind of support you need and we’ll contact you as soon as possible.

Contributing

Inspired by Inqqa and the possibilities? You can request an API key through our API key request form so you can build on top of Inqqa’s capabilities yourself!

Any other inspiring ideas you want to share? We’re always open for good and wild ideas. Please reach out to us directly using our contact form!

Partnerships

Convinced about what Inqqa can do for you and want to partner up with us to make your clients happy? We’re always open to partnerships which would enable professionals to excel with Inqqa. Use our contact form to inquire about possibilities.

Start for free

Want to try Inqqa? We offer the opportunity to try Inqqa 100% for free for a limited time. Just click the button and we’ll provide you with your login details. No creditcard or payment details necessary.

 

Integrate Inqqa

Inqqa has been built with integration in mind. Everything you can do in Inqqa you can also do with the Inqqa API. Inspired to try? Just request an API key and start coding! Use the form below to inquire about possibilities.


Technical Support

Experiencing any technical issues or do you have any questions of a technical nature? Please get in touch through our contact form and we’ll get right back to you.

Contact

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