Support

    We're here for you!

    Inqqa AI is developed, maintained and supported by an enthusiastic core team. Check the FAQ below, or reach out for direct assistance.

    Book an inspiration session

    Explore best practices in using Inqqa AI with one of our experts. Schedule a quick appointment.

    Book a session

    Get in touch

    Questions, account support, or anything else? Reach out and we'll get right back to you.

    Email us

    Request an API key

    Inqqa AI is built with an API structure. Request a key and build on top of Inqqa AI's capabilities yourself.

    Request API key

    Partner with us

    Convinced about what Inqqa AI can do? We're always open to partnerships that help professionals excel.

    Become a partner

    FAQ

    Frequently asked questions

    Find the answers to the most commonly asked questions.

    What is Inqqa AI?+

    Inqqa AI is software designed to easily connect the dots in your open text data from employee & market research. You can understand the narrative and get to more informed action faster.

    How can I get Inqqa AI?+

    Inqqa AI is a SaaS solution accessible through the web. It works with a subscription model in the cloud, through our website you can get a license or start a free trial. Custom deployments are also possible.

    How many languages does Inqqa AI support?+

    Inqqa AI currently supports 39 languages! It doesn't use any translations so you will find all your original data in the interface. We're adding new languages regularly, so if you have any request, just let us know!

    What file formats does Inqqa AI support?+

    Inqqa AI currently supports uploading data in Excel, CSV, JSON and SPSS file format. Any specific requests? Do let us know!

    I want to integrate Inqqa AI, is this possible?+

    Inqqa AI is built with an API structure, so anything you see you can integrate within an existing solution or process by utilizing our API. Get in touch using our contact form!

    How does Inqqa AI work?+

    Inqqa AI has a very simple process. From uploading your data, Inqqa AI guides you through some examples in your data enabling you to learn. Within 30 minutes you'll be ready to present insights! Check out our Learning Hub for HOWTOs to get started and more elaborate tutorials with in-depth use-cases.

    Is Inqqa AI suitable for beginners?+

    YES! Inqqa AI has been designed to be easy to use for anyone. So if you have some open text data and you can point and click, Inqqa AI is ready for you! We have quick HOWTOs to help you get started and of course we also gladly offer an intake to get you started!

    What types of insights can I gain from Inqqa AI?+

    At Inqqa, we're convinced the most valuable insights from your employee survey or market research is hidden in open text data. Asking respondents the right open-ended questions opens your respondents' mind to give you the answers you're looking for. With Inqqa AI it is very easy to get insights from any amount of open text responses.

    How is Inqqa AI different from other text analysis tools?+

    Using traditional tools analyzing large-scale open text from employee surveys and market research continues to be costly, difficult and time-consuming. Don't want to rely on standard solutions which don't fit your use case or vocabulary? Try Inqqa AI! No word-lists, no translations, no word-clouds but real practical insights!

    Is Inqqa AI suitable for my industry/niche?+

    Are you working with open-text? The answer is YES! We have a strong footprint in employee surveys and market research but we also have cases in customer satisfaction and social media analysis. Want to challenge us with your business-case? Do reach out, we're up for it!

    How secure is the data on Inqqa AI?+

    Privacy and security is very important to us! We host everything in ISO27001 certified data-centers. We perform regular security scans as well as independent penetration tests. All our client data is strictly separated in different instances. Our proprietary language models are trained on our own and public data and your data is never used to train our models. As soon as you delete data in your account it is permanently removed from our systems.

    What kind of support is available for users?+

    Inqqa AI is developed, maintained and supported by our enthusiastic team. We provide quick HOWTOs and elaborate tutorials through our Learning Hub. Do you have any questions? Just schedule a quick appointment with our experts or get in touch through email or our contact form.

    Can I try Inqqa AI before purchasing?+

    Yes! We're convinced of what we can do and are ready to impress you. You can get started 100% for free, no strings attached, no credit card needed!

    What's the pricing model for Inqqa AI?+

    Inqqa AI is a SaaS solution. For internal use we have flat fee subscription models — check out our pricing! Want to try Inqqa AI? We offer free trials, no strings attached!

    What training resources are available for users?+

    Check out our Learning Hub to get you started. We gladly offer live support with one of our experts and we also have partners on standby to help you out!

    How frequently is Inqqa AI updated?+

    Inqqa AI is developed, maintained and supported by our enthusiastic team. We continuously work on improving and adding new features to our product! Do you think our product can be better? We love your feedback and are eager to learn from our users!

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